Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out a form, request a quote, or contact us, we may collect:

• Full name
• Phone number
• Email address
• Service address (street, city, ZIP code)
• Property details related to lawn care services
• Preferred communication method (call, SMS, email)

b. Service & Quote Information

• Lawn size and property characteristics
• Services requested
• Estimated pricing data
• Scheduling preferences

c. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide instant quotes and service estimates
• Schedule and deliver lawn care services
• Contact you regarding your request or services
• Send service updates, confirmations, or reminders
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

We do not sell your personal information.

3. SMS & Email Communications

By submitting your phone number or email address, you consent to receive communications from Advent Lawn Care Services, LLC related to:

• Quotes and service requests
• Appointment confirmations
• Service updates and follow-ups

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may unsubscribe from emails using the unsubscribe link included in each message.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve site functionality and performance
• Understand how visitors interact with our website
• Enhance user experience

You can disable cookies in your browser settings; however, some features of the site may not function properly.

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• Secure servers and encrypted connections
• Restricted access to personal data
• Regular monitoring for unauthorized access

While no system is 100% secure, we take reasonable steps to protect your data.

6. Sharing of Information

We may share your information only with:

• Trusted service providers who assist with operations (e.g., email, SMS, hosting, CRM systems)
• Legal authorities if required by law or to protect our rights

All third parties are required to protect your information and use it only for authorized purposes.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and business obligations

You may request deletion of your information by contacting us.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Children's Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: